Fees & Policies
Nobody likes unpleasant surprises, especially when it’s time to book your appointment or pay your bill. Please take a moment to review our fees before scheduling your appointment.
Your First Visit
A $35 down payment will be collected when your first appointment is scheduled. This will be applied to your bill when you pay for your visit.
A $100 down payment will be collected when your surgical appointment is scheduled. This will be applied to your bill when you pay for your visit.
Cancellations & Rescheduling
If you must cancel or reschedule your appointment, please be sure to do so at least 24 hours before your visit. This will give us time to offer that slot to another client and prevent the loss of revenue to our business. Otherwise, a $35 fee will be assessed.
We accept cash, check and credit card payments. If possible, please pay for your visit with a check or with cash. This will help us to keep our costs as low as possible. If you must pay with a credit card, that’s fine. However, a 4% processing fee will be added to all credit card payments.
These visits are incredibly stressful and emotional for all concerned. For this reason, we can only provide this service to established clients.
For prescription medicines we do not sell at the clinic, we use Vets First Choice as the online pharmacy option.